Conditions d’utilisation

1. Acceptance of Terms

By accessing or using Nipponhomes ("nipponhomes.com", "the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Nipponhomes is a real estate listing aggregation platform that provides English-language access to Japanese property listings. We aggregate publicly available listing data from Japanese real estate websites and present it with translations, analytics, and search tools. Nipponhomes is not a real estate agency and does not directly sell, lease, or manage properties.

3. User Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update it as necessary.

4. Agent-Client Relationships

Nipponhomes allows real estate agents ("Owners") to manage property shortlists for their clients. By accepting an agent-client relationship on the platform, you agree to the following:

• Property sharing: Your assigned agent can add properties to your shared list, and you may add properties as well. Both parties can view all properties on the shared list.
• Saved properties visibility: When you save or favorite a property, your assigned agent may be able to view your saved properties to better assist you in your property search.
• Communication: Agents and clients can exchange messages on individual properties within the platform.
• Multiple agents: Multiple agents may collaborate on your property list if authorized by your primary agent.

You may revoke this access at any time by contacting your agent or our support team. Revoking access will not delete data that was previously shared.

5. Subscriptions, Cancellations and Refunds

• Cancellation: You may cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing period; you keep access until then and will not be charged again.
• No refunds: All subscription fees are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, downgrades, or renewals that were not cancelled before the renewal date. Cancelling does not refund the current period.
• Free trials: If your plan includes a free trial, cancel before the trial ends to avoid being charged. Charges made when a trial converts to a paid subscription are non-refundable.
• Price changes: We will notify you before any price change takes effect. New prices apply from your next billing period.
• Exceptions: We will only issue a refund where required by applicable law, or to correct a duplicate or erroneous charge caused by our error. Contact inquiries@nipponhomes.com about billing issues.
• Stays: Short- and long-term stay bookings are not subscriptions and follow their own cancellation policy, shown on each stay page and at booking.

Nipponhomes offers free and paid subscription plans. Paid subscriptions are billed through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel.

6. Listing Data and Accuracy

Property listings displayed on Nipponhomes are aggregated from third-party sources. While we strive to keep information accurate and up-to-date, we do not guarantee the accuracy, completeness, or availability of any listing. Translations are generated using AI and may contain errors. Always verify property details directly with the listing source or a qualified real estate professional before making any decisions.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Scrape, crawl, or otherwise extract data from the Service in an automated manner
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Reproduce, duplicate, or resell any part of the Service without express permission

8. Intellectual Property

The Service, including its design, features, and content (excluding third-party listing data), is owned by Nipponhomes and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the Service without our prior written consent.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Nipponhomes is not a licensed real estate broker and does not provide real estate advice.

10. Limitation of Liability

To the maximum extent permitted by law, Nipponhomes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill arising out of your use of the Service.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause and with or without notice. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify users of material changes by posting the updated terms on this page with a revised "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new terms.